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Service Model

Since our customers have different ideas and intentions, NewMedia Centre accommodates these variety of goals on three service levels:

1. We do it for you

Stress-free. Of course, you stay in-charge. But, we feel responsible, will do the work and consult to your wishes! The TU Delft web lecture service “Collegerama” is a good example. Just give us your schedule, we’ll organize, capture and publish.

2. We do it with you

In co-creation. The mix with your talent and knowhow adds-up the value. We love to collaborate in co-creation. This method works out very positive in case of innovations like MOOCs. To translate new didactical scenarios into online course formats, for example.

 

3. You do it Yourself

We installed a do-it-yourself-studio for you. This facility is at your disposal to produce your own online presentation at your own time. According to the Plug & Play principle. With just a few buttons to operate, so a technician is not needed. There is a step-by-step tutorial available to quickly master some principles and off you go! Of course we’ll be there to help out, when needed. And yes: the final outcome is totally your responsibility.
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NewMedia Centre

Covid-19 measures:

Due to stricter Covid measures, the staffing of the NewMedia Centre on campus is lower than normally. That is why we need to divide our capacity wisely:

  • In the next two weeks (until November 6th) we will not be able to take on more ‘on location’ recordings;
  • new studio recording requests will be postponed to November 9th onwards. We realize this can be very inconvenient, but unfortunately we cannot be at the office in full force;
  • Visitors to our office and studio are requested to wear a face mask.
  • Up to two visitors at a time in the studio. If there are more visitors who need to be in the studio, they will have to wait outside our office.